Fraud reduces the effectiveness of the Australian Government’s policies and programs, and it is the responsibility of the Department of Industry and its customers to prevent program benefits and privileges from being misused.
This department is determined to ensure that when fraud occurs, it is rapidly detected, fully investigated, prosecuted and that proceeds of the fraud are recovered.
What is fraud?
The Commonwealth’s Fraud Control Guidelines establishes the policy framework and articulates the government’s expectations for effective fraud control for all agencies and their employees and contractors, subject to the Financial Management and Accountability Act 1997.
The Commonwealth Fraud Control Guidelines defines fraud as:
“dishonestly obtaining a benefit, or causing a loss, by deception or other means”.
In this definition, ‘benefit’ refers both to tangible items, such as money or objects, and intangible benefits including power, status or information.
How to report fraud
Allegations of fraud against recipients of funding administered by this department, or allegations of unlawful conduct by staff of this department (or its contractors) can be made in writing and posted or e-mailed to the Fraud Control Officer. Reports can also be made by telephone.
Reports can be made anonymously, however, it is often the case that such reports do not contain sufficient information to enable a full assessment of the allegation.
The Fraud Control Officer can be contacted by:
Phone: (02) 6213 6376
Fax: (02) 6213 6724
Fraud Control Officer
Department of Industry
GPO Box 9839
Canberra ACT 2601
What information should I provide?
You are encouraged to provide as much information as you know. Some information you may not consider important may be significant to the conduct of an investigation. At the very least you should advise:
- Who is involved? The organisation name and key individuals (including their date of birth if known) within that organisation. Any relevant addresses and phone numbers. Website addresses.
- What fraud do you think has occurred? When, where and how did it occur?
What happens after I make a report?
The department takes all allegations of fraud seriously. Your information will be assessed and, where appropriate, will be investigated. Should you choose to provide your personal details when making an allegation, an investigator may be in contact to obtain further information. You should also be aware that you may be asked to provide a formal witness statement and that you may be asked to give evidence in court.
Due to privacy restrictions and the integrity of the investigative process, you may not be provided with information regarding the progress of the investigation. Similarly, unless you agree to provide a statement and attend court, the fact that you have made the complaint will not be divulged by investigators.
Personal information is protected by law, including the Privacy Act 1988. Any personal information collected from you will only be used for purposes connected to the investigation of your allegations, including contacting you if further information is required.
Reporting fraud not related to departmental programs and staff
This department’s Fraud Investigation Unit only investigates allegations relating to Commonwealth offences specific to this department. The following agencies may be the appropriate agency for your allegation, however, if in doubt, you can still contact us.
SCAMwatch can also provide information about fraud. SCAMwatch is a website run by the Australian Competition and Consumer Commission (ACCC). SCAMwatch provides information to consumers and small businesses about how to recognise, avoid and report scams.
The department is committed to raising awareness of the Convention on Combating Bribery of Foreign Public Officials and endeavours to minimise any opportunity of fraudulent and corrupt behaviour.