National Office
- Industry House
10 Binara Street
Canberra, ACT, 2600
Postal Address
- Department of Industry, Innovation, Climate Change, Science, Research and Tertiary Education
GPO Box 9839
Canberra, ACT, 2601
Services for people with hearing or speech impairments
- TTY users phone 133 677 then ask for
the relevant Hotline number
- Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 02 6213 6000
- Internet relay users connect to the NRS
Departmental information
- Phone: 1800 024 095
(within Australia only)
- Directory assistance: +61 2 6213 6000
- Facsimile: +61 2 6213 7000
- Email: enquiries@innovation.gov.au
Website technical enquiries
Our department is responsible for many services and programs. Their general enquiry contact details are grouped below to help you find the answer to your question.
On this page:
For business
AusIndustry
For questions about programs and services that help Australian businesses grow and succeed.
Commercialisation Australia
For questions about funding and resources to help Australian companies, entrepreneurs and researchers commercialise their intellectual property.
Enterprise Connect
For services that improve the competitiveness of Australian small to medium businesses by connecting them to specialist knowledge, skills and tools.
Independent Contractors Hotline
For guidance on matters such as tax, insurance, superannuation and dispute resolution.
- Phone: 1800 667 850 (within Australia only)
IP Australia
For questions about how intellectual property (IP) rights are granted, including patents, trademarks, designs and plant breeders' rights.
Small Business Support Line
For information on how to improve your business, referral services and the Small Business Credit Complaints Clearing House Form.
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For international education queries
Annual Registration Charge (ARC)
For questions about paying and processing the ARC (for CRICOS registered providers) and help with ARC enrolment data.
Australian Education International (AEI)
For questions about the international education industry in Australia, including services for overseas students, qualifications recognition and provider registration.
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For scientists and researchers
Australian Astronomical Observatory (AAO)
For questions about the Anglo-Australian and UK Schmidt telescopes and other AAO facilities.
Commercialisation Australia
For questions about funding and resources to help Australian companies, entrepreneurs and researchers commercialise their intellectual property.
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For skills and training queries
Skilling Australia
For all Vocational Education & Training (VET), Skills & Training programs
Trades Recognition Australia
The Trades Recognition Australia (TRA) Enquiry Line provides assessments of people with trade skills gained overseas for the purpose of migration and skills recognition.
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For students in tertiary education
Student Enquiry Line
For questions about Commonwealth Supported Places, HELP loans and Commonwealth Higher Education Student Support Numbers.
- Phone: 1800 020 108 (within Australia only)
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For measurement queries
National Measurement Institute
For questions about Australian standards of measurement, including biological, chemical, legal, physical and trade measurement.
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